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Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.

Digital Channels Reaction

Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

The platform stated the revised method more closely matches other platforms.

The platform has recommended to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Size Classification Updates

Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.

Service Background

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.